Job Opportunities

We are currently on the lookout for a full time studio assistant but also potentially some part-time and seasonal cover.

Studio Assistant (Full Time)

Job Advert - HIMP Studio Assistant.pdf

Based in the Southside of Glasgow | Full-time | Living Wage

We’re looking for a Studio Assistant to join Hole in my Pocket, a small creative business designing and making gifts, cards and prints. This is a full-time role in our new Glasgow Southside studio, perfect for someone organised, reliable and enthusiastic about working in a hands-on creative environment.

The role is varied, but your main responsibility will be making up customer orders; carefully picking, packing and preparing items for dispatch to both our direct and wholesale customers. You’ll also be involved in daily product production (using our printers and heat presses) and play a key part in keeping our studio running smoothly.

We’re a small team, so you’ll be involved in many aspects of day-to-day operations. As well as order fulfilment, you’ll handle customer emails, keep stock organised, and help ensure everything leaves the studio on time and looking its best.

 

Purpose of the Role

To ensure customer orders are fulfilled accurately and efficiently, studio production runs smoothly, and customer service is handled in a professional and timely manner.

 

Key Duties & Responsibilities

• Order fulfilment
• Pick, pack and dispatch online and wholesale orders accurately and on time.
• Ensure items are securely packaged, correctly labelled, and meet customer expectations.
• Organise shipments with couriers and postal services.
  
  
• Production
• Operate studio equipment (heat press, printers, etc.) to produce items such as mugs, prints and coasters.
• Maintain high quality standards in all produced goods.
  
  
• Customer service
• Respond to customer emails and enquiries promptly and professionally.
• Resolve issues or escalate where necessary.
  
  
• Stock & supplies
• Receive deliveries of stock and packaging, check against purchase orders, and store appropriately.
• Monitor inventory levels and assist with re-ordering when necessary.
• Participate in regular stocktakes.
  
  
• Studio support
• Maintain a clean, organised and safe working environment.
• Assist with general administrative and operational tasks as required.

Skills, Knowledge & Experience

Essential:

• Strong organisational skills and attention to detail.
• Ability to work accurately under pressure and to deadlines.
• Good computer skills (email, Microsoft office, online order systems).
• Strong communication skills — written and verbal.
• Reliability, flexibility and willingness to work across varied tasks.

Desirable:

• Experience in order fulfilment, warehouse or production environments.
• Experience in a small creative business.
• Familiarity with Royal Mail and courier systems.
• Experience using heat presses or similar equipment.
• Experience of Adobe Creative suite

 

Details:

• Full-time role 37.5 hrs: Monday–Friday, 9am–5:30pm (7.5 hours per day plus breaks). (Potential for some flexibility for the right candidate.)
• Based in our new Southside Glasgow studio
• Occasional Social events and access to the studio garden during breaks.
• Pay: Real Living Wage.
• Pension Contributions
• Holidays: 28 days per year (20 days plus 8 bank holidays).
• Opportunities for your personal development
• Start date: Flexible, but ideally by early November.

If this sounds like you, we’d love to hear from you. Please send your CV and a short covering note explaining why you’d be a great fit to jobs@holeinmypocket.com by Monday 20 October.

We’ll invite a shortlist of applicants to attend a short interview the following week.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of gender, race, disability, age, sexual orientation, religion or belief.

We use structured interviews (where each candidate is asked the same question) which allow us to make informed decisions, avoiding unfair bias.

 

About Hole in my Pocket

“Hole in My Pocket create work with a lopsided and utterly uncynical charm that makes delighted children out of the most serious of grown-ups.”

Hole in my Pocket is the creative design studio of artist Allistair J Burt, making witty, thoughtful, and beautifully crafted gifts, cards, and prints.

From our Glasgow studio, every idea is sketched, designed, and brought to life with a mix of humour, imagination, and a strong eye for detail. Our ranges are popular with tourists, locals, and design lovers alike, and can be found in shops and galleries across Scotland and the UK as well as through our own online store.